DIGITAL FINGERPRINTING & CRIMINAL RECORD CHECKS (CPIC)

Do I need an appointment?
We offer our services by appointment to better service our clients, but will be pleased to create an appointment for walk-in clients or if you require assistance.

What kinds of identification are required to process my fingerprints?
Two pieces of acceptable ID (one of which must be Canadian Government issued photo ID) are required. For ID to be considered acceptable, it must have the person’s legal name, date of birth, and it cannot be expired.

Please note: the new BC Services Card combines the BC Driver’s Licence and Care Card. This Services Card is considered one form of ID. Two pieces of accepted ID, one of which must be a photo ID, is required for all services provided.

Valid identification includes:

• Passport
• Driver’s Licence
• Birth Certificate
• BCID Card
• BC Services Card
• Canadian Citizenship Card
• Permanent Resident Card
• Certificate of Indian Status
• Immigration documents (e.g., work or study permits)
• Military Family ID Card (MFID)
• Record of Landing for Citizenship Applicant
• Certificate of Live Birth
• Nexus card

Notes:

• It is recommended to bring a letter or file number from the requesting source, if applicable.
• All identification must be current and not expired.
• Photos and photocopies of identification cards are NOT acceptable; originals are required.
• All digital fingerprinting requests for Canadian Citizenship must include a letter from Citizenship and Immigration Canada, which should have a CIC file number and the address for third-party results. Ensure this letter is available during the fingerprinting appointment.
• Our experienced staff will be happy to assist in answering any questions.

What payment methods are available?
Major credit cards and debit are accepted at all locations.

How long will it take to get my fingerprints taken?
The digital process is fast, efficient, clean, and normally takes approximately 10 minutes to capture your fingerprints.

Do you also offer Ink fingerprinting?
Yes, we also offer traditional Ink & Roll fingerprinting services. We can complete ink fingerprint cards in RCMP or FBI format. We also have fingerprint forms for many other countries including Japan, South Africa, Egypt, Kenya and others.

How do I get my results?
For federal government security clearances, results will be sent back to the requesting federal department. For all other applications, results can be sent directly to you or to a designated third party of your choosing.

How quickly will I get my results?
If no criminal record is present, results will be mailed within three business days. If a criminal record is present, the process may take longer. Processing times for fingerprint-based background checks are determined by the RCMP. Typically, transactions where no criminal record is present are completed in three business days and then mailed to the requested address. If a criminal record is present, processing may take longer. Please consult the RCMP’s website for details on processing times.